Fraud alert: Interac warns customers about fake e-Transfer emails
Interac logo.
If you’ve recently received an email about an Interac e-Transfer, you might want to be careful.
Interac is warning its customers to be cautious when opening e-Transfer emails.
The company reminded the public on Tuesday that it does not add attachments to e-Transfer notification emails.
It advised people to not respond to or open any attachments from suspicious emails.
The company said the Canadian Revenue Agency does not use Interact e-Transfers. Any emails you might receive about an e-Transfer from what appears to be the CRA are a phishing scam, even if they look legitimate.
It said it does not provide an escrow service, so any emails that say Interac is holding money in escrow are also fraudulent.
If you receive an e-Transfer notification you aren’t expecting, the company said you should contact the sender through a different communication channel to verify.
If the notification comes from someone you don’t know, or if it seems suspicious, the company asked that you forward the email to phishing@interac.ca.
If you have been a victim of a scam, the company suggested you file a report with the Canadian Anti-Fraud Centre.
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